Kirklees Valley Wildlife Rescue
Effective Date: [Insert Date]

Kirklees Valley Wildlife Rescue (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information, as well as how we use cookies on our website.

1. Information We Collect
We may collect the following information when you interact with us:
Personal details – such as your name, email address, postal address, and phone number when you contact us, sign up to volunteer, or make a donation.
Payment details – if you make a donation through our website. (These are processed securely by trusted third-party providers; we do not store full payment card details.)
Technical data – such as your IP address, browser type, and device information when you visit our website.
Usage data – including information about how you use our website (pages visited, time on site, etc.).

2. How We Use Your Information
We use your personal data to:
Respond to your enquiries.
Process donations and maintain accurate donation records.
Keep in touch with volunteers and supporters (if you consent).
Improve our website and services.
Comply with legal or regulatory obligations.
We never sell, rent, or trade your personal information to third parties.

3. Cookies
Cookies are small files placed on your device when you visit our website. They help us improve your browsing experience and understand how our site is used.
Types of Cookies We Use:
Essential cookies – required for the website to function (e.g., security, donation processing).
Performance cookies – help us understand how visitors use our site so we can improve it.
Functionality cookies – remember your preferences to make your experience smoother.
Managing Cookies
You can accept or refuse non-essential cookies through the cookie banner on our website. You can also disable or delete cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

4. Sharing Your Information
We may share your data with trusted third parties who provide services on our behalf (such as payment processors, email services, or website hosting providers). These parties are only given the data necessary to perform their services and must keep your information secure.

5. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

6. Your Rights
You have the right to:
Request a copy of the personal data we hold about you.
Ask us to correct or delete your information.
Withdraw consent to receive communications from us at any time.
Raise a complaint with the UK Information Commissioner’s Office (ICO) if you are concerned about how we handle your data.

7. Data Retention
We only keep personal data for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.

8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

9. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us
If you have any questions about this Privacy & Cookie Policy or how your data is handled, please contact us:
Kirklees Valley Wildlife Rescue
Email: info@kirkleesvalleywildlife.org
Postal Address: Kirklees Valley Wildlife Rescue, Kirklees St, Tottington, Bury BL8 4LP
Phone: 01204 884086